The service is amazing here. Not only did Lynda respond to my email quickly, her daughter Morgan went and tried on the t-shirts in question and then emailed me pictures so that I could see the fit. They then delivered to my home (within the hour) that I made the purchase! Grey Rock not only sells ethically made clothing, it is such a lovely place to visit as Lynda and Morgan are so genuine, warm and positive. I hope that people think twice about where they shop when businesses reopen so that we can still have the beautiful shops on Quebec Street.
I can't say enough good things about Grey Rock. They work really hard to only source eco-friendly and ethically manufactured products, the quality is great and the customer service is top notch. I ordered some items online this morning and not only did they hand-deliver them FREE of charge on the same day (who does that!?) ... the items were packaged in a lovely bag with a ribbon and a hand written card. This is a company that cares and I'm happy to support them. Looking forward to my next purchase!
I love this store and the products they carry. My DU/ER pants are so insanely comfortable and I just got some Organic Basics underwear that are ridiculously soft and comfortable. Wonderful service as well.
I love Grey Rock! Lynda and Morgan are attentive and friendly and happy to help you find what you are looking for. The eco-friendly clothing and accessories are well curated and always great staples. They also send off online orders promptly and currently deliver in Guelph!
Grey Rock is my all time favourite store and Guelph is so fortunate to have it downtown. Lynda and Morgan do a wonderful job of sourcing ethical and beautiful items. They are incredibly responsive to feedback and go above and beyond to make sure customers are happy. I've been loving some new brands and styles coming into the store which wear beautifully. Thanks so much for being part of our community!!
Lynda and Morgan are wonderful and friendly and the clothing items are well made. I think almost everything I own is from this store. I would recommend it to anyone looking for quality, ethical clothes and superb customer service.